Milly Fiory

Seller Policies

My aim is that you'll be truly delighted with all items you buy from MillyFiory.

I do my best to describe items fully and accurately; if you need any more information before you buy, please contact me. I’m always happy to answer questions from customers.

Postage & Delivery Policy

Items will be dispatched via Royal Mail, within 2 working days of receipt of payment.

To keep costs to you as low as possible, 2nd class post is standard delivery. If you need a faster service, please contact me for options and costs.

Items with a value of £15 or more will be sent Signed For - Signature on Delivery and a tracking number will be provided.

At present, due to Covid-19, I am only posting items to addresses in the UK.

Returns & Refunds Policy – Returns Accepted

If for any reason you are not completely satisfied with your purchase and wish to return it for a refund, please contact me within 14 days of receipt.

The item must be returned within 30 days of receipt, in the condition in which it was sent and with any original tags, labels, etc. still attached and including any gift boxes.

The cost of returning the item is the Buyer’s responsibility. It is recommended that you obtain proof of posting, and for higher value items, use tracked delivery.

On safe and sound receipt of the returned item, I will refund the cost of the item and the original outward postage costs via PayPal.

Thanks for reading!