Seller Payment Options
- "PayPal click here to buy" may be offered on selected items
Item Descriptions & Images: All our items are pre-owned vintage or antique. They will likely have signs of age, wear, gilt loss etc. We list each item as accurately as possible, including any flaws. Should we happen to miss anything, it is due to human error and not intentional. However, at all times you are covered by our returns policy. All images are taken at our home by us. We are not professional photographers. However, we do aim to provide good quality images.
Shipping: We prefer to ship items as tracked. We will provide you with your tracking number as soon as your order has been dispatched.
Payments: We prefer PayPal, you can choose to pay with your debit/credit card or PayPal balance. Your payments are protected by Paypal.
30-day Returns, Refunds and Damages
1. We operate a very simple returns policy. If you don't like it - return it for a full refund. Buyer to pay the non-refundable return postage fee.
2. Refunds are issued upon receipt of item(s), which must reach us in resellable condition. If a returned item arrives damaged, a refund will be void and a fee to cover the damage will be payable to us.
3. Parcels lost in the postal system will be refunded by us 'only' if Royal mail will compensate us. Hence why we prefer tracked shipping.
4. Damages: We will refund in full any items which arrive damaged. We do not require you to return a damaged item. All we require is photographic evidence.
5. All refunds are at our discretion and will be issued within no more than 7 days after we receive the returned goods. We do not offer exchanges.
In all instances please contact us as soon as possible. We pride ourselves on excellent communication and customer service.
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